SHIPPING POLICY

NAD-LIVING stands behind the quality of its service and we endeavor to have all our products delivered to you on time and in good condition. Orders placed under international shipments outside of India will include international shipping charges, as applicable.

• Domestic shipping (within India) will be free. 
• Our courier partners will be able to deliver the shipment to you between Monday to Sunday: 9am to 7pm.  
• Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
• In case there are any issues with the delivery/package it has be brought to our attention within 24 hrs from the time of delivery. Please write to us at nad-living@outlook.com. Any concerns/queries/requests, post this cannot be accommodated..
• For international orders, any Customs Duty/Import Tax/GST charges should be borne by the customer as it is not under our shipping partners control and is levied by the government of the City/State/Country of the customer.
• Note - This import tax depends from country to country and it is based on the invoice value.
• Track your order - Once your order is confirmed, you will receive a confirmation email with a tracking link. You may use the link to track your order once it is dispatched. 
• PIN Code serviceability - During checkout, we will run a background check with your PIN code for serviceability. In case of inserviceability, you can place your orders offline with us, we will get them delivered to you by other means. 
• Our delivery partners - To ensure safe delivery of products and on time delivery, we associate with reliable partners who handle the complete transit insurance of the package for delivery.